Hanley Health and Wellbeing Centre
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Please note: as of the 1st April 2016 all patients must be allocated a named GP. 

Contact our reception team to obtain the details of your named GP. You can still continue to see any GP at our practice.

Welcome to Hanley Health and Wellbeing Centre

NHS doctor’s surgery and walk-in centre open 8am to 8pm seven days a week. We provide the community of Stoke with treatment and advice for a range of minor illnesses and injuries. Our range of flexible services is available 8am until 8pm, seven days a week, including bank holidays. We’re here whenever you need us, however busy your lifestyle.

Everyone at Hanley Health and Wellbeing Centre, from our doctors and nurses, to our healthcare assistants and reception staff, is dedicated to helping you to feel better, faster. If you’re looking for a professional and friendly local health centre, come and see us.

Download our stop smoking for good information guide today.

Why choose Hanley Health and Wellbeing?

Available all day, every day

We provide appointments during evenings, weekends and even on bank holidays. We also have a range of healthcare professionals who can help you, from doctors and nurses to healthcare assistants.

Urgent care on your doorstep

The walk-in service at the Hanley Health and Wellbeing Centre is ideal if you need treatment for minor injuries and illnesses – and you don’t even need to be a registered patient at the health centre. You simply turn up and we’ll see you as soon as we can. Find out more about our walk-in service.

Services to suit you

Register as a patient with us and you’ll be able to take advantage of our full range of services. You’ll even be able to arrange to see your choice of doctor at a time to suit you. (You can choose a male or female health professional – giving you complete confidence.) You can see a medical professional within 24 hours and book appointments up to a month in advance. Take a look at our full list of services for registered patients.

The health centre is opposite the lower entrance to the Potteries on Stafford Street in Hanley. There are bus and rail links nearby, and there’s free disabled parking right outside the centre. There are hundreds of pay and display spaces within half a mile.

Treatment you can trust

The Hanley Health and Wellbeing Centre is run by Care UK the UK’s largest independent provider of health and social care. Care UK works with local authorities and NHS commissioners to deliver a wide variety of services. These range from urgent care services and GP practices like the Hanley Health and Wellbeing Centre, to out-of-hours and 111 services, care homes and home care services.

We’re committed to delivering efficient, accessible and high quality healthcare services, reducing waiting times as well as the number of visits to A&E departments that could be handled by other services.

Online appointments

Patients can book, view, amend, cancel and print appointments online. Find out more about online appointments.

Online prescriptions

Patients are able to order, view and print a list of repeat prescriptions or medicines and appliances online. Find out more about online prescriptions.

Coming soon: online patient record

We plan to offer patients the facility to view, download and print summary information from their record online. The information will relate to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient by 31st March 2015, subject to the availability of NHS GP systems and software.

We publicise and promote our online services to our practice patients through this website, practice waiting room leaflets, posters and the Patient Participation Group. Find out more about our Patient Participation Group.

Our news

Help ease pressure on A&E departments during the bank holiday weekend

Help ease pressure on A&E departments during the bank holiday weekend

April 26 2016

PATIENTS needing medical assistance during the bank holiday weekend are being urged to ease pressure on hospital A&E departments by visiting their local Car

Read more >

Parents urged to encourage kids to get active in Easter break

Parents urged to encourage kids to get active in Easter break

March 24 2016

WITH the two-week school Easter holidays looming, parents are being urged to take the opportunity to encourage their children to get active.Dr Marjorie Gillespi

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Patients reminded walk-in centre open over Easter – and also to check their repeat prescriptions

Patients reminded walk-in centre open over Easter – and also to check their repeat prescriptions

March 21 2016

PEOPLE are being reminded that a local walk-in centre will be open throughout the Easter weekend, able to assist with a range of minor injuries and illnesses –

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Doctor urges people to heed dehydration warning

Doctor urges people to heed dehydration warning

March 14 2016

A DOCTOR has urged people to heed warnings about the importance of drinking plenty of fluids to avoid the risk of severe dehydration which, if left untreated, c

Read more >