Hanley Health and Wellbeing Centre
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Welcome to Hanley Health and Wellbeing Centre

NHS doctor’s surgery and walk-in centre open 8am to 8pm seven days a week. We provide the community of Stoke with treatment and advice for a range of minor illnesses and injuries. Our range of flexible services is available 8am until 8pm, seven days a week, including bank holidays. We’re here whenever you need us, however busy your lifestyle.

Everyone at Hanley Health and Wellbeing Centre, from our doctors and nurses, to our healthcare assistants and reception staff, is dedicated to helping you to feel better, faster. If you’re looking for a professional and friendly local health centre, come and see us.

Why choose Hanley Health and Wellbeing?

Available all day, every day

We provide appointments during evenings, weekends and even on bank holidays. We also have a range of healthcare professionals who can help you, from doctors and nurses to healthcare assistants.

Urgent care on your doorstep

The walk-in service at the Hanley Health and Wellbeing Centre is ideal if you need treatment for minor injuries and illnesses – and you don’t even need to be a registered patient at the health centre. You simply turn up and we’ll see you as soon as we can. Find out more about our walk-in service.

Services to suit you

Register as a patient with us and you’ll be able to take advantage of our full range of services. You’ll even be able to arrange to see your choice of doctor at a time to suit you. (You can choose a male or female health professional – giving you complete confidence.) You can see a medical professional within 24 hours and book appointments up to a month in advance.

The health centre is opposite the lower entrance to the Potteries on Stafford Street in Hanley. There are bus and rail links nearby, and there’s free disabled parking right outside the centre. There are hundreds of pay and display spaces within half a mile.

Treatment you can trust

The Hanley Health and Wellbeing Centre is run by Care UK the UK’s largest independent provider of health and social care. Care UK works with local authorities and NHS commissioners to deliver a wide variety of services. These range from urgent care services and GP practices like the Hanley Health and Wellbeing Centre, to out-of-hours and 111 services, care homes and home care services.

We’re committed to delivering efficient, accessible and high quality healthcare services, reducing waiting times as well as the number of visits to A&E departments that could be handled by other services.

Online appointments

Patients can book, view, amend, cancel and print appointments online. Find out more about online appointments.

Online prescriptions

Patients are able to order, view and print a list of repeat prescriptions or medicines and appliances online. Find out more about online prescriptions.

Support for disabilities

The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand. For example in large print, braile or via email.

As part of the Accessible Information Standard we must:

  • Identify patients who may have an additional communication need.
  • Record the patient's need in our clinical GP system.
  • Flag the patient's record to assure additional communication needs are obvious to practice staff;
  • Share this information with other care givers such as social care;
  • Act to ensure our staff can effectively communicate with patients who may have additional communication needs.

If you feel this applies to you, or someone you care for please let us know by telephoning us on 0300 123 6759 every day between 8am-8pm.

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